User Guide

Targets Tab
Following is the Targets tab of the Palette:
Figure 3: Targets Tab of the Palette
The Targets tab contains icons for the following nodes:
•
Agent (page 55)
•
Agent to Agent (page 78)
•
Announcement (page 62)
•
Busy (page 65)
•
Divert Label (page 68)
•
Enterprise Service (page 61)
•
Enterprise Skill Group (page 59)
•
Label (page 66)
•
Release Call (page 81)
•
Ring (page 65)
•
Route Select (page 75)
•
Scheduled Select (page 64)
•
Service (page 58)
•
Skill Group (page 56)
•
Termination (page 81)
Scripting and Media Routing Guide Cisco Unified ICM/Contact Center Enterprise & Hosted Release 7.5(1)
9
Chapter 1: Common Tasks
Targets Tab