User Guide

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Line Connector (page 203)
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Percent Allocation (page 42)
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Set Variable (page 129)
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Skill Group (page 56)
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Start (page 201)
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Switch (page 42)
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Time (page 39)
Routing Tab
Following is the Routing tab of the Palette:
Figure 2: Routing Tab of the Palette
The Routing tab contains icons for the following nodes:
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Call Type (page 31)
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Caller-Entered Digits (page 33)
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Calling Line ID (page 33)
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Dialed Number (page 33)
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Distribute (page 74)
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ICM Gateway (page 80)
•
Media Routing Domain (page 121)
•
Requalify Call (page 31)
•
Select (page 69)
Scripting and Media Routing Guide Cisco Unified ICM/Contact Center Enterprise & Hosted Release 7.5(1)
8
Chapter 1: Common Tasks
Routing Tab