User Guide

Using the Palette to Build a Script
You use the Palette to build a script by moving icons representing different nodes into the script
workspace.
You do this by:
•
Placing cursor over object and pressing the left mouse button, then dragging the object into
the workspace and releasing the mouse button.
•
Placing cursor over object and clicking the left mouse button, then moving the cursor into
the workspace and clicking the mouse button again. To insert more of the same node,
reposition cursor and click again.
General Tab
Following is the General tab of the Palette:
Figure 1: General Tab of the Palette
The General tab contains icons for the following nodes:
•
Comment (page 202)
•
Day of Week (page 39)
•
DB Lookup (page 47)
•
End (page 81)
•
Gateway (page 50)
•
Go To Script (page 42)
•
If (page 42)
Scripting and Media Routing Guide Cisco Unified ICM/Contact Center Enterprise & Hosted Release 7.5(1)
7
Chapter 1: Common Tasks
Using the Palette to Build a Script