User Guide

Following is the Properties dialog box for the Menu node:
Figure 89: Menu Properties
Note: You must define one or more success connections from the Menu node before you can
define Menu node properties.
Define Menu node properties as follows:
1. In the File Name field, enter the name of the media file to be played to the caller.
2. In the Library drop-down list, select the location of the file. You can select:
–
System
–
Application (default)
–
None
3. In the Protocols drop-down list, select the data transmission convention to use for the
media file contents. You can select:
Scripting and Media Routing Guide Cisco Unified ICM/Contact Center Enterprise & Hosted Release 7.5(1)
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Chapter 5: Network VRUs
Prompting a Caller to Select from a Set of Options