User Guide

Figure 81: Run External Script Properties
Define Run External Script node properties as follows:
1. Select the ICM Script/External Script Name you want to execute.
2. Optionally, add comments and connection labels.
Checking for VRU Errors
The following table lists the possible values for the VruStatus variable:
Table 4: VruStatus Variable Codes
DescriptionMeaningValue
The last VRU node was successful.VRU_SUCCESS0
The last VRU node failed because of a routing or configuration errorVRU_ERROR1
The last Send To VRU or Translation Route to VRU node failed because
the routing client did not respond within 20 seconds or the last Run External
Script node failed because the timeout limit defined for the script expired.
VRU_TIMEOUT2
The last VRU node did not complete because the caller hung up or was
otherwise lost. (Because this causes the routing script to terminate
immediately, this value is never seen.)
VRU_ABORTED3
The last VRU node failed because communication with the VRU ended
unexpectedly
VRU_DIALOG_ FAILED4
Scripting and Media Routing Guide Cisco Unified ICM/Contact Center Enterprise & Hosted Release 7.5(1)
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Chapter 5: Network VRUs
Checking for VRU Errors