Installation Guide

Note: Be sure to note the drive you are using for future reference, since this information is
required when applying software patches.
Step 9
Choose the Language from the list.
Step 10
Click Next.
Setup loads any current installation settings and then the Router Component Properties dialog
box opens.
How to Set Router Component Properties
Note: If you are installing CallRouter on a NAM or CICM, refer to the Setup and Configuration
Guide for Cisco ICM Hosted Edition for specific information relevant to the Router Component
Properties dialog box.
Step 1
In the Router Component Properties dialog box, if you are routing calls with an interface to an
IntereXchange Carrier (IXC), or you are using the INCRP or INAP protocols, you must set up
the appropriate Network Interface Controller (NIC) within the CallRouter. However, before
you can set up a NIC, you must create the related database records using ICM Configuration
Manager on an Admin Workstation. If you are performing the initial installation of the ICM,
leave the NIC configuration for later.
For information about setting up a NIC, see Chapter 5, "Network Interface Controller Setup".
Step 2
In the Customer ID field, enter your unique customer identifier. If you do not know your
identifier, check with your ICM support provider.
Step 3
Accept the default values for the MDS timed delivery queue unless told otherwise by your
ICM support provider.
A partial exception to this last statement is the Disable ICM time synchronization box, which
is used to select time synchronization service. The box is checked, by default, since the Windows
operating system uses its own integrated time service. However, if the machine is a workgroup
machine, uncheck this box to enable ICM Time Synchronization. (Note that Setup does not
change the current configuration when performing an Upgrade All.)
Step 4
Click Next.
The Device Management Protocol Properties dialog box opens.
How to Set Device Management Protocol Properties
Step 1
In the Device Management Protocol Properties dialog box, you must enable connections within
the CallRouter Device Management Protocol (DMP) for each Peripheral Gateway (PG) that
communicates with the CallRouter—by checking 1, 2, and so forth, up to the number of PGs
involved.
ICM Installation Guide for Cisco ICM Enterprise Edition Release 7.0(0)
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CallRouter Setup
How to Install a CallRouter