Installation Guide

File NameProgram
scripted.exe/calltracerCall Tracer
rtcheck.exeCheck Routes
cmscontrol.exeCMS Control (if CMS or Agent Re-skilling is enabled)
Launcher.exeConfiguration Manager
domainmanager.exeDomain Manager
icmgloss.hlpGlossary
AWInit.exeInitialize Local Database
lockadmin.exeLock Admin
rtrlog.exeRouter Log Viewer
schtargetman.exeScheduled Target Manager
schema.hlpSchema Help
scripted.exeScript Editor
servicecontrol.exeService Control
icmsetup.exeSetup
sslutil.exeSSL Encryption Utility
Windows Firewall Configuration
If you wish to install Windows Firewall service in a manner consistent with ICM software, after
installing Cisco ICM Release 7.0:
1. Open the Command window
2. Change directory to %SYSTEMDRIVE%\CiscoUtils\FirewallConfig
3. Type command: cscript.exe CiscoICMfwConfig.vbe
4. Check %SYSTEMDRIVE%\CiscoUtils\FirewallConfig\CiscoICMfwConfig.Log for any
errors
ICM Installation Guide for Cisco ICM Enterprise Edition Release 7.0(0)
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After the Installation
Windows Firewall Configuration