Installation Guide

How to Configure the IPCC Enterprise Gateway PIM

To conﬁgure the PIM, complete the following steps:

1. In the IPCC Enterprise Gateway Conﬁguration dialog box, to put the PIM into service,

check the Enabled option. This allows the PIM to communicate with the peripheral when

the Peripheral Gateway is running.

2. In the Peripheral name ﬁeld, enter the Peripheral name of the parent server from the

Conﬁguration Manager (use the PG Explorer tool to view the Peripheral name).

3. In the Peripheral ID ﬁeld, from the Peripheral record, enter the Peripheral ID value of

the parent server from the Conﬁguration Manager (use the PG Explorer tool to view the

Peripheral ID).

4. In System A name, enter the hostname or IP address of the Side A child server.

5. In System A port, enter the port on the Side A child server (the server port of the CG).

6. In System A Peripheral ID, enter the peripheral ID of the Side A child peripheral.

Note: Currently, in a System IPCC system (where there is web-based conﬁguration), only

one peripheral is supported on a System IPCC child system; its Peripheral ID value is

1000. However, this is only the case where "System IPCC" (web based conﬁguration) is

used. In other cases, the true PeripheralID of the Child System IPCC should be used to

propagate the skill groups.

7. If the child system is duplexed, in System B name, System B port, and System B

Peripheral ID, enter the corresponding information for Side B. If the child system is

simplexed, leave these ﬁelds blank.

Figure 8: Example IPCC Gateway Configuration

Cisco IPCC Gateway Deployment Guide for Unified ICME, Unified CCE, and Unified CCX, Enterprise Releases 7.2(1) and Express Release 5.0(1)

Chapter 2: Deploying IPCC Gateway with Unified CCE

How to Configure the IPCC Enterprise Gateway PIM