Technical References

ServiceLevelRONATo5
Call_Type_Real_Time Table ....101
Skill_Group_Real_Time Table....392
ServiceLevelRONAToday
Call_Type_Real_Time Table ....101
ServiceLevelRONAToHalf
Call_Type_Half_Hour Table ....76
Skill_Group_Half_Hour Table....371
ServiceLevelThreshold
Media_Routing_Domain Table....234
Service_Level_Threshold Table....346
Skill_Group Table....364
ServiceLevelThreshold
Call_Type Table ....74
Service Table....325
ServiceLevelTo5
Skill_Group_Real_Time Table....392
ServiceLevelTo5
Call_Type_Real_Time Table ....101
Route_Real_Time Table....292
Service_Real_Time Table....347
ServiceLevelTo5
Route_Five_Minute Table....285
Service_Five_Minute Table....330
ServiceLevelToday
Peripheral_Real_Time Table....257
ServiceLevelToday
Call_Type_Real_Time Table ....101
Route_Real_Time Table....292
Service_Real_Time Table....347
ServiceLevelToday
Route_Five_Minute Table....285
Service_Five_Minute Table....330
ServiceLevelToHalf
Skill_Group_Half_Hour Table....371
ServiceLevelToHalf
Peripheral_Half_Hour Table....254
Route_Half_Hour Table....288
Service_Half_Hour Table....334
ServiceLevelType
Call_Type_Half_Hour Table ....76
Service Table....325
Skill_Group Table....364
ServiceLevelType
Call_Type Table ....74
Peripheral_Half_Hour Table....254
Route_Half_Hour Table....288
Service_Half_Hour Table....334
Service_Level_Threshold Table....346
ServiceLevelType
Media_Routing_Domain Table....234
ServiceModeIndicator
Service_Real_Time Table....347
ServiceProvider
User_Group Table....427
ServiceSkillTargetID
Service_Array_Member Table....329
ServiceSkillTargetID
Route Table....277
Service_Member Table....347
Termination_Call_Detail Table....407
ServiceSkillTargetID
Agent_Real_Time Table ....29
SessionRetry
Application_Gateway_Connection Table....61
Application_Gateway_Globals Table ....63
SessionRetryLimit
Application_Gateway_Globals Table ....63
SessionRetryLimit
Application_Gateway_Connection Table....61
Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions
598
Database Field Name Index