Maintenance Manual

60 Enterprise Chat and Email Deployment and Maintenance Guide
Starting Finesse Services
To start the Finesse services:
On the Finesse server, restart Finesse Services by doing the following:
1. Connect to the Finesse Server using a remote client tool. For example, putty.
2. Login using the Finesse Administrator account.
3. Restart Cisco Tomcat service.
utils service restart Cisco Tomcat
4. Restart Cisco Finesse Tomcat service.
utils service restart Cisco Finesse Tomcat