Troubleshooting Guide

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System Components
Hardware Requirements
Cisco Hardware
Cisco 3825 Gateway with NM-HD-V2/VIC2-4FXO (CAMA trunk)
Cisco Cat6K switch
Cisco Unified Communications Manager server
Cisco Emergency Responder server
Cisco WS-SVC-CMM-6T1 Communications Media Module (inserted into cat6K)
NEC IPX2400
Software Requirements
Cisco IOS Software release “c3825-ipvoice-mz.124-11.T”
Cisco IOS Software release “wscmm-ipvoicek9-mz.124-11.T
PBX Software: Version Release 15
Cisco Unified Communications Manager 6.0
Cisco Emergency Responder 2.0
Features
Features Supported
Calling Number
E911 ERL DID number passed to PSAP
Incoming DID calling to disconnected 911originating caller