User Guide

40-17
AsyncOS 9.1.2 for Cisco Email Security Appliances User Guide
Chapter 40 Testing and Troubleshooting
Troubleshooting the Network
Step 2 Use the status or status detail commands.
or
The
status command returns a subset of the monitored information about email operations. The
statistics returned are grouped into two categories: counters and gauges. For complete monitoring
information about email operations including rates, use the
status detail command. Counters provide
a running total of various events in the system. For each counter, you can view the total number of events
that have occurred since the counter was reset, since the last system reboot, and over the system's
lifetime. (For more information, see Monitoring Using the CLI, page 34-6.)
Step 3 Use the mailconfig command to send mail to a known working address.
The
mailconfig command generates a human-readable file including all configuration settings available
to the appliance. Attempt to send the file from the appliance to a known working email address to
confirm that the appliance is able to send email over the network.
AsyncOS x.x for Cisco
Welcome to the Cisco Messaging Gateway Appliance(tm)
mail3.example.com> status
mail3.example.com> status detail
mail3.example.com> mailconfig
Please enter the email address to which you want to send the
configuration file.
Separate multiple addresses with commas.
[]> [e-mail]
Do you want to include passwords? Please be aware that a configuration without passwords
will fail when reloaded with loadconfig. [N]> y
The configuration file has been sent to [e-mail].
mail3.example.com>