Installation Guide

Chapter 6 Service and Maintenance
336 OL-31086-01
Alarm
Message
Type
Message
Cause/Remedy
Description
Severity
ID
Boot Secondary
Set
FPGA Invalid
Cause: Hardware
issue.
Remedy: Clear
alarms, reset the
unit, and notify
Cisco customer
support if the
problem persists.
FPGA Image
cannot be read
from memory
correctly.
Major
37000
Boot Secondary
Set
APP Invalid
Cause: Hardware
issue.
Remedy: Clear
alarms, reset the
unit, and notify
Cisco customer
support if the
problem persists.
Application SW
cannot be read
from memory
correctly.
Major
37000
Boot Secondary
Clear
BOOT passed
–
–
Major
37000
Decoder
Processor Start
Set
DB Startup failed
Cause: Hardware
issue.
Remedy: Clear
alarms, reset the
unit, and notify
Cisco customer
support if the
problem persists.
Transfer of
operational
parameters to
secondary
processor
failed.
Major
38000
Decoder
Processor Start
Set
App Transfer Fail
Cause: Hardware
issue.
Remedy: Clear
alarms, reset the
unit, and notify
Cisco customer
support if the
problem persists.
Transfer of
Application
software to
second
processor was
not correctly
completed
Major
38000
Decoder
Processor Start
Set
No Response
Cause: Hardware
issue.
Remedy: Clear
alarms, reset the
unit, and notify
Cisco customer
support if the
problem persists.
Secondary
processor not
responding.
Major
38000