Installation Guide

OL-31086-01 331
Alarm
Message
Type
Message
Cause/Remedy
Description
Severity
ID
Signal Quality
Set
Poor Quality RF
Signal
Cause: RF Signal
quality is poor due
to interference or
signal level issues.
Remedy: Check
RF settings, re-aim
dish, and add
signal amplifier.
Signal is locked
but BER is
beyond muting
threshold.
Minor
26000
Signal Quality
Clear
Signal Quality
Fault Cleared
–
–
Minor
26000
Signal Quality
Clear
Audio Unmuted
–
–
Minor
26000
Transport
Processing
Set
PTI lockup
Cause: Possible
software issue.
Remedy: Clear
alarms, reset unit,
and notify Cisco
customer support
if the problem
persists.
Programmable
transport input
module
stopped
processing any
data packet.
Minor
27000
Transport
Processing
Clear
PTI running
–
–
Minor
27000
Version
Mismatch
Set
Version Mismatch
between
5514/7109
Cause: The
App5514 version
does not match
App7109 version.
Remedy:
Download code
with identical
App5514 and
App7109 versions.
Version
mismatch
between code
running 5514
and 7109
processors.
Major
27400
DL:NVS Flash
Failure
Set
APP5514 Flash
Write Failed
Cause: Possible
hardware or
software issue.
Remedy: Clear
alarms, reset unit,
and notify Cisco
customer support
if the problem
persists.
Failed to read
or write flash
memory
Major
27600