Troubleshooting Guide

4-4
Cisco Unified Contact Center Express Servicing and Troubleshooting Guide, Release 7.0(1)
Chapter 4 Trace
Trace Level Options
If you make a change under an active facility, the trace file will reflect your change immediately. If you
make a change under an inactive subfacility, the change will take effect when the subfacility becomes
active.
Warning Level 7 traces are debug only and do not reflect a system issue.
All applications that use the Cisco Unified CCX Trace library use a Syslog Facility Code. Table 4-2 lists
the Facilities and Descriptions for the Trace Files
.
Table 4-3 describes the Trace file subfacilities.
:
Ta b l e 4-2 Trace File Facilities
Facility Code Description
MIVR Workflow Application Framework
MCVD Cluster Framework
MADM Cisco Unified CCX Administration page
MEDT Editor
Ta b l e 4-3 Trace File Subfacilities
Subfacility Code Description
AC_CLUSTER Archive Cluster Component
AC_CONFIG Archive Configuration Component
AC_DATABASE Archive Database Component
AC_JTAPI JTAPI Archive Component
AC_OS Archive Operating System Component
AC_CALABRIO CAD/CSD Archive Component
ADM Administration Client
ADM_CFG Administration Configuration
APP_MGR Applications Manager
ARCHIVE_MGR Archive Manager
AW_CFG Restore Administration Configuration
BARBI_CLI Backup and Restore Client Interface
BOOTSTRAP_MGR Cisco Unified CCX Bootstrap Manager
CFG_MGR Configuration Manager
CHANNEL_MGR Channel Manager
CLUSTER_MGR Cluster Manager
CONTACT_MGR Contact Manager
CONTACT_STEPS Contact Steps
CRA_CMM Cisco Unified CCX ClusterMsgMgr Component
CRA_HRDM Cisco Unified CCX Historical Reporting Data Manager