Troubleshooting Guide

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Cisco Unified Contact Center Express Servicing and Troubleshooting Guide, Release 7.0(1)
Chapter 8 Troubleshooting Tips
Text-to-Speech Problems
Changes, additions, or deletions to MRCP TTS Providers, MRCP Servers,
locales, or genders do not take effect
Symptom Changes made to either MRCP TTS Providers, MRCP Servers, locales, or genders through
Cisco Unified CCX Administration do not seem to take effect.
Error Message None.
Possible Cause When you make any configuration changes (including additions or deletions) to either
MRCP TTS Providers, MRCP Servers, locales or genders through Cisco Unified CCX Administration,
these changes are made in the Config datastore and do not affect the data that is already loaded by the
engine. If you wish to make these changes effective immediately without having to restart the engine,
the changes need to be explicitly reloaded by the MRCP TTS Subsystem.