Developer's Guide

5-38
CTI Server Message Reference Guide (Protocol Version 15) for Cisco Unified Contact Center Enterprise
Release 8.5(1)
Chapter 5 Application Level Interfaces
Client Events Service
Table 5-25 RTP_STARTED_EVENT Message Format
Fixed Part
Field Name Value Data Type
Byte
Size
MessageHeader Standard message header. MessageType = 116. MHDR 8
MonitorID The Monitor ID of the device or call monitor that
caused this message to be sent to the client, or
zero if there is no monitor associated with the
event (All Events Service).
UINT 4
PeripheralID The PeripheralID of the ACD where the device
is located.
UINT 4
ClientPort The TCP/IP port number of the CTI Client
connection
UINT 4
Direction The direction of the event. One of the following
values:
0: Input;
1: Output;
2: Bi-directional.
USHORT 2
RTPType The type of the event. One of the following
values:
0: Audio;
1: Video;
2: Data.
USHORT 2
BitRate The media bit rate, used for g.723 payload only UINT 4
EchoCancellation on/off USHORT 2
PacketSize In milliseconds UINT 4
PayloadType The audio codec type USHORT 2
ConnectionDevice IDType Indicates the type of the connection identifier
supplied in the ConnectionDeviceID floating
field
USHORT 2
ConnectionCallID The Call ID value assigned to this call by the
peripheral or Unified CCE.
UINT 4
Floating Part
Field Name Value Data Type
Max.
Size
Connection DeviceID The identifier of the connection between the call
and the device.
STRING 64
ClientAddress The IP address of the CTI client. STRING 16
AgentID (optional) The agent’s ACD login ID. STRING 12
AgentExtension (optional) The agent’s ACD teleset extension STRING 16
AgentInstrument (optional) The agent’s ACD instrument number STRING 64