Developer's Guide

5-30
CTI Server Message Reference Guide (Protocol Version 15) for Cisco Unified Contact Center Enterprise
Release 8.5(1)
Chapter 5 Application Level Interfaces
Client Events Service
MessageHeader Standard message header. MessageType = 34. MHDR 8
MonitorID The Monitor ID of the device or call monitor that caused
this message to be sent to the client, or zero if there is no
monitor associated with the event (All Events Service).
UINT 4
PeripheralID The Unified CCE PeripheralID of the ACD where the
call activity occurred.
UINT 4
PeripheralType The type of the peripheral (Table 6-7). USHORT 2
ConnectionDevice
IDType
The type of device ID in the ConnectionDeviceID
floating field (Table 6-13).
USHORT 2
ConnectionCallID The Call ID value assigned to this call by the peripheral
or Unified CCE.
UINT 4
LineHandle This field identifies the teleset line used, if known.
Otherwise this field is set to 0xffff.
USHORT 2
LineType Indicates the type of the teleset line given in the
LineHandle field.
USHORT 2
TrunkUsedDevice
Type
The type of device ID in the TrunkUsedDeviceID
floating field (Table 6-11).
USHORT 2
CalledDeviceType The type of device ID in the CalledDeviceID floating
field (Table 6-11).
USHORT 2
LocalConnectionState The state of the local end of the connection (Table 6-8). USHORT 2
EventCause A reason for the occurrence of the event (Table 6-9). USHORT 2
Floating Part
Field Name Value Data Type
Max.
Size
ConnectionDeviceID The device ID of the device associated with the
connection.
STRING 64
TrunkUsedDeviceID
(optional)
The device ID of the selected trunk. STRING 64
CalledDeviceID
(optional)
The device ID of the called device. STRING 64
TrunkNumber
(optional)
The number representing a trunk. UINT 4
TrunkGroup Number
(optional)
The number representing a trunk group. UINT 4
Maximum message size (including header): 246
Table 5-19 CALL_REACHED_NETWORK_EVENT Message Format (continued)