Developer's Guide

4-6
CTI Server Message Reference Guide (Protocol Version 15) for Cisco Unified Contact Center Enterprise
Release 8.5(1)
Chapter 4 Session Management
Session Initialization
CALL_ TRANSFERRED_ MASK Set when client wishes to receive
CALL_ TRANSFERRED_ EVENT
messages.
0x00000200
CALL_DIVERTED_ MASK Set when client wishes to receive
CALL_DIVERTED_ EVENT
messages.
0x00000400
CALL_SERVICE_ INITIATED_MASK Set when client wishes to receive
CALL_SERVICE_
INITIATED_EVENT messages.
0x00000800
CALL_ TRANSLATION_ ROUTE_MASK Set when client wishes to receive
CALL_ TRANSLATION_
ROUTE_EVENT messages.
0x00001000
BEGIN_CALL_MASK Set when client wishes to receive
BEGIN_CALL_ EVENT messages.
0x00002000
END_CALL_MASK Set when client wishes to receive
END_CALL_EVENT messages.
0x00004000
CALL_DATA_ UPDATE_MASK Set when client wishes to receive
CALL_DATA_ UPDATE_ EVENT
messages.
0x00008000
CALL_FAILED_MASK Set when client wishes to receive
CALL_FAILED_ EVENT messages.
0x00010000
CALL_REACHED_ NETWORK_MASK Set when client wishes to receive
CALL_REACHED_NETWORK_
EVENT messages.
0x00020000
CALL_DEQUEUED_ MASK Set when client wished to receive
CALL_DEQUEUED_ EVENT
messages.
0x00040000
AGENT_PRE_CALL_MASK Set when client wished to receive
AGENT_PRE_CALL_ EVENT
messages.
0x00080000,
AGENT_PRE_CALL_ABORT_MASK Set when client wished to receive
AGENT_PRE_CALL_ABORT_
EVENT messages.
0x00100000,
RTP_STARTED_MASK Set when client wished to receive
RTP_STARTED_ EVENT messages.
0x00200000,
RTP_STOPPED_MASK Set when client wished to receive
RTP_STOPPED_MASK
EVENT messages.
0x00400000
AGENT_TEAM_CONFIG_MASK Set when client wished to receive
AGENT_TEAM_CONFIG_MASK
_EVENT messages.
0x00800000
Table 4-3 Unsolicited Call Event Message Masks (continued)
Mask Name Description Value