Developer's Guide

Index
IN-5
CTI Server Message Reference Guide (Protocol Version 15) for Cisco Unified Contact Center Enterprise
Release 8.5(1)
NAMEDARRAY data type 3-13
NAMEDVAR data type 3-12
O
OPEN_CONF message 4-8
OPEN_REQ message 4-3
P
Peripheral Monitor service 5-42
PeripheralType values 6-19
PGStatusCode values 6-18
Q
QUERY_AGENT_STATE_REQ message 5-101
QUERY_AGENT_STATE CONF message 5-102
QUERY_AGENT_STATISTICS_CONF message 5-72
QUERY_AGENT_STATISTICS_REQ message 5-72
QUERY_DEVICE_INFO_CONF message 5-130
QUERY_DEVICE_INFO_REQ message 5-130
QUERY_SKILL_GROUP_STATISTICS_CONF
message
5-79
QUERY_SKILL_GROUP_STATISTICS_REQ
message
5-78
R
RECONNECT_CALL_CONF message 5-125
RECONNECT_CALL_REQ message 5-124
REGISTER_VARIABLES_CONF message 5-90
REGISTER_VARIABLES_REQ message 5-88
RELEASE_CALL_CONF message 5-64
RELEASE_CALL_REQ message 5-63
RETRIEVE_CALL_CONF message 5-125
RETRIEVE_CALL_REQ message 5-125
RTP_STARTED_EVENT message 5-37
RTP_STOPPED_EVENT message 5-39
S
SEND_DTMF_SIGNAL_CONF message 5-140
SEND_DTMF_SIGNAL_REQ message 5-139
SESSION_MONITOR_START_CONF message 5-49
SESSION_MONITOR_START_REQ message 5-49
SESSION_MONITOR_STOP_CONF message 5-50
SESSION_MONITOR_STOP_REQ message 5-50
session initialization 4-2
session maintenance 4-10
session termination 4-12
SET_AGENT_STATE_CONF message 5-107
SET_AGENT_STATE_REQ message 5-105
SET_APP_DATA_CONF message 5-91
SET_APP_DATA_REQ message 5-90
SET_CALL_DATA_CONF message 5-63
SET_CALL_DATA_REQ message 5-61
SET_DEVICE_ATTRIBUTES_CONF message 5-66
SET_DEVICE_ATTRIBUTES_REQ message 5-65
Silent Monitor status values 6-40
simplex configuration 1-4
SNAPSHOT_CALL_CONF message 5-134
SNAPSHOT_CALL_REQ message 5-134
SNAPSHOT_DEVICE_CONF message 5-138
SNAPSHOT_DEVICE_REQ message 5-137
special values 6-7
START_RECORDING _CONF message 5-93
START_RECORDING_REQ message 5-91
status codes 6-1
STOP_RECORDING_REQ message 5-94
SUPERVISE_CALL_CONF message 5-54
SUPERVISE_CALL_REQ message 5-51
SUPERVISOR_ASSIST_CONF message 5-141
SUPERVISOR_ASSIST_REQ message 5-141
Supervisor service 5-51
symbolic constants 2-2
SYSTEM_EVENT message 5-67
SystemEventID values 6-6