Developer's Guide

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CTI Server Message Reference Guide (Protocol Version 15) for Cisco Unified Contact Center Enterprise
Release 8.5(1)
Chapter 6 Constants and Status Codes
AllocationState Values
AllocationState Values
Table 6-17 shows the AllocationState values.
CF_SOFTWARE_REV_NO_
SUPPORTED
The current software revision is not supported. 1003
CF_UNKNOWN_PID The PeripheralID is unknown. 1004
CF_INVALID_TABLE_ SPECIFIED An invalid table was specified. 1005
CF_PD_SERVICE_INACTIVE The peripheral data service is not active. 1006
CF_UNKNOWN_ROUTING_
CLIENT_ID
The RoutingClientID is unknown. 1007
CF_RC_SERVICE_ INACTIVATE The routing client service is not active. 1008
CF_INVALID_DIALED_ NUMBER The dialed number is invalid. 1009
CF_INVALID_PARAMETER A parameter in the request is invalid. 1010
CF_UNKNOWN_ROUTING_
PROBLEM
An unspecified error occurred during routing. 1011
CF_UNSUPPORTED_PD_
MESSAGE_REVISION
The requested peripheral data service protocol version
is not supported.
1012
CF_UNSUPPORTED_RC_
MESSAGE_REVISION
The requested routing client service protocol version
is not supported.
1013
CF_UNSUPPORTED_IC_
MESSAGE_REVISION
The requested interface controller service protocol
version is not supported.
1014
CF_RC_SERVICE_
INACTIVATE_PIM
The peripheral interface is not active. 1015
CF_AGENT_GREETING_CONTRO
L_OPERATION_FAILURE
This error occurs if
AGENT_GREETING_CONTROL_REQ request
fails.
Notes: All detailed errors are defined as Peripheral
Error Codes.
1016
Table 6-16 Extended Control Failure Codes (continued)
FailureCode Description Value
Table 6-17 AllocationState Values
AllocationState Description Value
ALLOC_CALL_
DELIVERED
Connect call to originating device when call
is delivered (alerting).
0
ALLOC_CALL_
ESTABLISHED
Connect call to originating device when call
is established (answered).
1