Developer's Guide

6-26
CTI Server Message Reference Guide (Protocol Version 15) for Cisco Unified Contact Center Enterprise
Release 8.5(1)
Chapter 6 Constants and Status Codes
LineType Values
LineType Values
Table 6-14 shows the possible LineType values.
ControlFailureCode Values
Table 6-15 shows the possible ControlFailureCode values.
Table 6-14 LineType Values
LineType Description Value
LINETYPE_INBOUND_ ACD Line used for inbound ACD calls. 0
LINETYPE_OUTBOUND_ACD Line used for outbound ACD calls. 1
LINETYPE_INSIDE Line used for inside calls. 2
LINETYPE_UNKNOWN Line used for any purpose. 3
LINETYPE_SUPERVISOR Line used for supervisor calls. 4
LINETYPE_MESSAGE Line used for voice messages. 5
LINETYPE_HELP Line used for assistance. 6
LINETYPE_OUTBOUND Line used for outbound non-ACD calls. 7
LINETYPE_DID Line used for direct inward dialed calls. 8
LINETYPE_SILENT_ MONITOR Line used for silent monitor 9
LINETYPE_NON_ACD_IN Line used for inbound non-ACD calls 10
LINETYPE_NON_ACD_OUT Line used for outbound non-ACD calls. 11
Table 6-15 ControlFailureCode Values
FailureCode Description Value
CF_GENERIC_UNSPECIFIED An error has occurred that is not one of the
following error types.
0
CF_GENERIC_OPERATION An operation error occurred (no specific details
available).
1
CF_REQUEST_
INCOMPATIBLE_WITH_ OBJECT
The request is not compatible with the object. 2
CF_VALUE_OUT_OF_ RANGE The parameter has a value that is not in the range
defined for the server.
3
CF_OBJECT_NOT_KNOWN The parameter has a value that is not known to the
server.
4
CF_INVALID_CALLING_ DEVICE The calling device is invalid. 5
CF_INVALID_CALLED_ DEVICE The called device is invalid 6
CF_INVALID_FORWARDING_
DESTINATION
The forwarding destination device is invalid. 7
CF_PRIVILEGE_VIOLATION_
ON_SPECIFIED_DEVICE
The specified device is not authorized for the
service.
8