Developer's Guide

6-20
CTI Server Message Reference Guide (Protocol Version 15) for Cisco Unified Contact Center Enterprise
Release 8.5(1)
Chapter 6 Constants and Status Codes
LocalConnectionState Values
LocalConnectionState Values
Table 6-8 shows the LocalConnectionState values.
EventCause Values
Table 6-9 shows the EventCause values.
Table 6-8 LocalConnectionState values
LocalConnectionState Description Value
LCS_NONE Not applicable 0xffff
LCS_NULL No relationship between call and device. 0
LCS_INITIATE Device requesting service (“dialing”). 1
LCS_ALERTING Device is alerting (“ringing”). 2
LCS_CONNECT Device is actively participating in the call. 3
LCS_HOLD Device is inactively participating in the call. 4
LCS_QUEUED Device is stalled attempting to connect to a call, or a call
is stalled attempting to connect to a device.
5
LCS_FAIL A device-to-call or call-to-device connection attempt has
been aborted.
6
Table 6-9 EventCause Values
EventCause Value
CEC_NONE 0xffff
CEC_ACTIVE_MONITOR 1
CEC_ALTERNATE 2
CEC_BUSY 3
CEC_CALL_BACK 4
CEC_CALL_CANCELLED 5
CEC_CALL_FORWARD_ALWAYS 6
CEC_CALL_FORWARD_BUSY 7
CEC_CALL_FORWARD_NO_ANSWER 8
CEC_CALL_FORWARD 9
CEC_CALL_NOT_ANSWERED 10
CEC_CALL_PICKUP 11
CEC_CAMP_ON 12
CEC_DEST_NOT_OBTAINABLE 13
CEC_DO_NOT_DISTURB 14
CEC_INCOMPATIBLE_DESTINATION 15
CEC_INVALID_ACCOUNT_CODE 16