Developer's Guide
6-19
CTI Server Message Reference Guide (Protocol Version 15) for Cisco Unified Contact Center Enterprise
Release 8.5(1)
Chapter 6 Constants and Status Codes
PeripheralType Values
PeripheralType Values
Table 6-7 shows the PeripheralType values that may be included in the Client Events service messages.
Ta b l e 6 - 7 P e ri p h e r a l Ty p e Va l u e s
Peripheral Type Description Value
PT_NONE Not Applicable 0xffff
PT_ASPECT Aspect Call Center ACD 1
PT_MERIDIAN Northern Telecom Meridian ACD 2
PT_G2 Lucent G2 3
PT_DEFINITY_ECS_ NON_EAS Lucent DEFINITY ECS (without Expert Agent
Selection)
4
PT_DEFINITY_ECS_ EAS Lucent DEFINITY ECS (with Expert Agent
Selection)
5
PT_GALAXY Rockwell Galaxy ACD 6
PT_SPECTRUM Rockwell Spectrum ACD 7
PT_VRU VRU (event type interface) 8
PT_VRU_POLLED VRU (polled type interface) 9
PT_DMS100 Northern Telecom DMS-100, DMS-500, or SL-10010 10
PT_SIEMENS_9006 Siemens Hicom ACD (9006) 11
PT_SIEMENS_9005 Siemens 9751 CBX Release 9005 (Rolm 9005) 12
PT_ALCATEL Alcatel 4400 ACD 13
PT_NEC_NEAX_2x00 NEC NEAX 2400, NEAX 7400, or APEX 7600 ACD 14
PT_ ACP_1000 Ericsson ACP1000 15
PT_ SYMPOSIUM Northern Telecom Symposium 16
PT_ENTERPRISE_ AGENT Enterprise Agent Manager 17
PT_MD110 Ericsson MD-110 18
PT_MEDIA_ROUTING Media Routing 19
PT_GENERIC Generic 20
PT_ACMI_CRS A Gateway PG over UCCX 21
PT_ACMI_IPCC A Gateway PG over Unified CCE or Unified CCX 22
PT_SIMPLIFIED_IPCC A system using the System PG 23
PT_ARS A system using the ARS PG 24
PT_ACMI_ERS A system using the ERS PG 25
PT_ACMI_EXPERT_ADVISOR A Gateway PG over Expert Advisor 26
{reserved} 27