Developer's Guide

6-9
CTI Server Message Reference Guide (Protocol Version 15) for Cisco Unified Contact Center Enterprise
Release 8.5(1)
Chapter 6 Constants and Status Codes
Tag Values
CALLED_DEVID_TAG CALL_DELIVERED_EVENT,
CALL_ESTABLISHED_EVENT,
CALL_ORIGINATED_EVENT,
CALL_DIVERTED_EVENT,
CALL_QUEUED_EVENT,
CALL_REACHED_NETWORK_ EVENT,
CONSULTATION_ CALL_REQ,
DEFLECT_CALL_ REQ, MAKE_CALL_REQ
28
LAST_REDIRECT_ DEVID_TAG CALL_DELIVERED_EVENT,
CALL_ESTABLISHED_EVENT,
CALL_QUEUED_EVENT
29
ANSWERING_DEVID_ TAG CALL_ESTABLISHED_EVENT 30
HOLDING_DEVID_ TAG CALL_HELD_EVENT 31
RETRIEVING_DEVID_ TAG CALL_RETRIEVED_EVENT 32
RELEASING_DEVID_ TAG CALL_CONNECTION_ CLEARED_EVENT 33
FAILING_DEVID_TAG CALL_FAILED_EVENT 34
PRIMARY_DEVID_ TAG CALL_CONFERENCED_EVENT,
CALL_TRANSFERRED_EVENT
35
SECONDARY_DEVID_ TAG CALL_CONFERENCED_EVENT,
CALL_TRANSFERRED_EVENT
36
CONTROLLER_ DEVID_ TAG CALL_CONFERENCED_EVENT 37
ADDED_PARTY_ DEVID_TAG CALL_CONFERENCED_EVENT 38
PARTY_CALLID_TAG CALL_CONFERENCED_EVENT,
CALL_TRANSFERRED_EVENT,
CONFERENCE_CALL_CONF,
TRANSFER_CALL_CONF
39
PARTY_DEVID_TYPE_ TAG CALL_CONFERENCED_EVENT,
CALL_TRANSFERRED_EVENT,
CONFERENCE_CALL_CONF,
TRANSFER_CALL_CONF
40
PARTY_DEVID_TAG CALL_CONFERENCED_EVENT,
CALL_TRANSFERRED_EVENT,
CONFERENCE_CALL_CONF,
TRANSFER_CALL_CONF
41
TRANSFERRING_ DEVID_TAG CALL_TRANSFERRED_EVENT 42
TRANSFERRED_ DEVID_TAG CALL_TRANSFERRED_EVENT 43
DIVERTING_DEVID_ TAG CALL_DIVERTED_EVENT 44
QUEUE_DEVID_TAG CALL_QUEUED_EVENT 45
Table 6-4 Tag Values (continued)
Floating Field Tag Using Messages Value