Developer's Guide

6-8
CTI Server Message Reference Guide (Protocol Version 15) for Cisco Unified Contact Center Enterprise
Release 8.5(1)
Chapter 6 Constants and Status Codes
Tag Values
TEXT_TAG SYSTEM_EVENT,
CLIENT_EVENT_REPORT_REQ
7
ANI_TAG BEGIN_CALL_EVENT, CALL_
DATA_UPDATE_EVENT, CALL_
TRANSLATION_ROUTE_EVENT,
SNAPSHOT_CALL_ CONF
8
UUI_TAG BEGIN_CALL_EVENT,
CALL_DATA_UPDATE_EVENT,
CALL_TRANSLATION_ROUTE_ EVENT,
CONSULTATION_ CALL_REQ,
MAKE_CALL_REQ, TRANSFER_CALL_REQ,
SNAPSHOT_CALL_CONF
9
DNIS_TAG BEGIN_CALL_EVENT, CALL_
DATA_UPDATE_EVENT, CALL_
TRANSLATION_ROUTE_ EVENT,
SNAPSHOT_CALL_ CONF
10
DIALED_NUMBER_ TAG BEGIN_CALL_EVENT,
CALL_DATA_UPDATE_EVENT,
CALL_TRANSLATION_ROUTE_ EVENT,
CONSULTATION_ CALL_ REQ,
MAKE_CALL_REQ, TRANSFER_CALL_REQ,
SNAPSHOT_CALL_CONF
11
CED_TAG BEGIN_CALL_EVENT, CALL_
DATA_UPDATE_EVENT, CALL_
TRANSLATION_ROUTE_ EVENT,
SNAPSHOT_CALL_ CONF
12
CALL_VAR_1_TAG through
CALL_VAR_10_TAG
BEGIN_CALL_EVENT,
CALL_DATA_UPDATE_EVENT,
CALL_TRANSLATION_ROUTE_ EVENT,
CONSULTATION_ CALL_REQ,
MAKE_CALL_REQ, TRANSFER_CALL_REQ,
SNAPSHOT_CALL_CONF
13-22
CTI_CLIENT_ SIGNATURE_TAG BEGIN_CALL_EVENT,
CALL_DATA_UPDATE_EVENT,
SNAPSHOT_CALL_CONF
23
CTI_CLIENT_ TIMESTAMP_TAG BEGIN_CALL_EVENT,
CALL_DATA_UPDATE_EVENT,
SNAPSHOT_CALL_CONF
24
CONNECTION_ DEVID_ TAG Any CALL EVENT message, most CLIENT
CONTROL messages.
25
ALERTING_DEVID_ TAG CALL_DELIVERED_EVENT 26
CALLING_DEVID_TAG CALL_DELIVERED_EVENT,
CALL_ESTABLISHED_EVENT,
CALL_ORIGINATED_EVENT,
CALL_QUEUED_EVENT
27
Table 6-4 Tag Values (continued)
Floating Field Tag Using Messages Value