Developer's Guide

6-4
CTI Server Message Reference Guide (Protocol Version 15) for Cisco Unified Contact Center Enterprise
Release 8.5(1)
Chapter 6 Constants and Status Codes
Failure Indication Message Status Codes
E_CTI_INVALID_ DESTINATION_
COUNTRY
An invalid destination country value was
provided.
52
E_CTI_INVALID_ ANSWER_DETECT_
MODE
An invalid answer detect mode value was
provided.
53
E_CTI_MUTUALLY_
EXCLUS_DEVICEID_ TYPES
A peripheral monitor request may not
specify both a call and a device.
54
E_CTI_INVALID_ MONITORID An invalid monitorID value was provided. 55
E_CTI_SESSION_ MONITOR_
ALREADY_EXISTS
A requested session monitor was already
created.
56
E_CTI_SESSION_ MONITOR_IS_ CLIENTS A client may not monitor its own session. 57
E_CTI_INVALID_ CALL_CONTROL_
MASK
An invalid call control mask value was
provided.
58
E_CTI_INVALID_ FEATURE_MASK An invalid feature mask value was
provided.
59
E_CTI_INVALID_ TRANSFER_
CONFERENCE_ SETUP_MASK
An invalid transfer conference setup mask
value was provided.
60
E_CTI_INVALID_ ARRAY_INDEX An invalid named array index value was
provided.
61
E_CTI_INVALID_ CHARACTER An invalid character value was provided. 62
E_CTI_CLIENT_NOT_FOUND There is no open session with a matching
ClientID.
63
E_CTI_SUPERVISOR_NOT_FOUND The agent’s supervisor is unknown or does
not have an open CTI session.
64
E_CTI_TEAM_NOT_ FOUND The agent is not a member of an agent team. 65
E_CTI_NO_CALL_ ACTIVE The specified agent does not have an active
call.
66
E_CTI_NAMED_ VARIABLE_NOT_
CONFIGURED
The specified named variable is not
configured in the Unified CCE.
67
E_CTI_NAMED_ ARRAY_NOT_
CONFIGURED
The specified named array is not configured
in the Unified CCE.
68
E_CTI_INVALID_ CALL_VARIABLE_
MASK
The specified call variable mask in not
valid.
69
E_CTI_ELEMENT_ NOT_FOUND An internal error occurred manipulating a
named variable or named array element.
70
E_CTI_INVALID_ DISTRIBUTION_TYPE The specified distribution type is invalid. 71
E_CTI_INVALID_ SKILL_GROUP The specified skill group is invalid. 72
E_CTI_TOO_MUCH_ DATA The total combined size of named variables
and named arrays may not exceed the limit
of 2000 bytes.
73
Table 6-1 Status Codes (continued)
Status Code Description Value