Developer's Guide

5-134
CTI Server Message Reference Guide (Protocol Version 15) for Cisco Unified Contact Center Enterprise
Release 8.5(1)
Chapter 5 Application Level Interfaces
Client Control Service
Table 5-124 lists the Other Feature Masks.
SNAPSHOT_CALL_REQ
Use this message to retrieve information about a specified call, including a list of the associated devices
and the connection state for each device. The SNAPSHOT_CALL_REQ message is defined in
Table 5-125.
The CTI Server sends the SNAPSHOT_CALL_CONF message, defined in Table 5-126, to provide the
requested data.
Table 5-124 Other Feature Masks
Mask Name Description Value
FEATURE_POST_ROUTE Unified CCE Post Routing
feature available.
0x00000001
FEATURE_UNIQUE_
CONSULT_CALLID
Consultation call CallIDs are
unique.
0x00000002
Table 5-125 SNAPSHOT_CALL_REQ Message Format
Fixed Part
Field Name Value Data Type Byte Size
MessageHeader Standard message header. MessageType = 82. MHDR 8
InvokeID An ID for this request message, returned in
the corresponding confirm message.
UINT 4
PeripheralID The Unified CCE PeripheralID of the ACD
where the call is located.
UINT 4
ConnectionCallID The Call ID value assigned to the call by the
peripheral or Unified CCE.
UINT 4
ConnectionDevice IDType The type of device ID in the
ConnectionDeviceID floating field
(Table 6-13).
USHORT 2
Floating Part
Field Name Value Data Type
Max.
Size
ConnectionDevice ID The device ID of the device associated with
the connection.
STRING 64
Maximum message size (including header): 88
Table 5-126 SNAPSHOT_CALL_CONF Message Format
Fixed Part
Field Name Value Data Type Byte Size
MessageHeader Standard message header. MessageType = 83. MHDR 8
InvokeID Set to the value of the InvokeID from the
corresponding request message.
UINT 4