Developer's Guide

5-128
CTI Server Message Reference Guide (Protocol Version 15) for Cisco Unified Contact Center Enterprise
Release 8.5(1)
Chapter 5 Application Level Interfaces
Client Control Service
The CTI Server sends the TRANSFER_CALL_CONF message, defined in Table 5-119, to confirm
receipt of the request:
CallVariable10 (optional) Call-related variable data. STRING 41
CallWrapupData (optional) Call-related wrapup data. STRING 40
NamedVariable (optional) Call-related variable data that has a
variable name defined in the Unified
CCE. There may be an arbitrary number
of Named Variable and NamedArray
fields in the message, subject to a
combined total limit of 2000 bytes. See
Table 3-4 for the format of this field.
NAMED VAR 251
NamedArray (optional) Call-related variable data that has an
array variable name defined in the
Unified CCE. There may be an arbitrary
number of Named Variable and
NamedArray fields in the message,
subject to a combined total limit of 2000
bytes. See Table 3-5 for the format of this
field.
NAMED
ARRAY
252
FacilityCode (optional) A trunk access code, split extension, or
other data needed to access the chosen
facility.
STRING 40
AuthorizationCode (optional) An authorization code needed to access
the resources required to initiate the call.
STRING 40
AccountCode (optional) A cost-accounting or client number that
the peripheral uses for charge-back
purposes.
STRING 40
Maximum message size (including header): 3511
Table 5-118 TRANSFER_CALL_REQ Message Format (continued)
Table 5-119 TRANSFER_CALL_CONF Message Format
Fixed Part
Field Name Value Data Type Byte Size
MessageHeader Standard message header. MessageType =
65.
MHDR 8
InvokeID Set to the value of the InvokeID from the
corresponding request message.
UINT 4
NewConnectionCallID The Call ID value assigned to the resulting
transferred call by the peripheral or
Unified CCE.
UINT 4
NewConnection
DeviceIDType
The type of device ID in the
NewConnectionDeviceID floating field
(Table 6-13).
USHORT 2