Developer's Guide

5-123
CTI Server Message Reference Guide (Protocol Version 15) for Cisco Unified Contact Center Enterprise
Release 8.5(1)
Chapter 5 Application Level Interfaces
Client Control Service
The MAKE_PREDICTIVE_CALL_CONF message, defined in Table 5-113, confirms receipt of the
request.
NamedVariable (optional) Call-related variable data that has a variable
name defined in the Unified CCE. There may
be an arbitrary number of Named Variable
and NamedArray fields in the message,
subject to a combined total limit of 2000
bytes. See Table 3-4 for the format of this
field.
NAMEDVAR 251
NamedArray (optional) Call-related variable data that has an array
variable name defined in the Unified CCE.
There may be an arbitrary number of Named
Variable and NamedArray fields in the
message, subject to a combined total limit of
2000 bytes. See Table 3-5 for the format of
this field.
NAMED
ARRAY
252
FacilityCode (optional) A trunk access code, split extension, or other
data needed to access the chosen facility.
STRING 40
AuthorizationCode
(optional)
An authorization code needed to access the
resources required to initiate the call.
STRING 40
AccountCode (optional) A cost-accounting or client number used by
the peripheral for charge-back purposes.
STRING 40
OriginatingLineID
(optional)
The originating line ID to be used for the call
(not supported by all ACDs and trunk types).
STRING 40
CCT (optional) Call control table, required for Aspect PIM
unless Call Placement Type is
CPT_OUTBOUND.
STRING 4
Maximum message size (including header): 2913
Table 5-112 MAKE_PREDICTIVE_CALL_REQ Message Format (continued)
Table 5-113 MAKE_PREDICTIVE_CALL_CONF Message Format
Fixed Part
Field Name Value Data Type Byte Size
MessageHeader Standard message header. MessageType = 59. MHDR 8
InvokeID Set to the same value as the InvokeID from the
corresponding request message.
UINT 4
NewConnectionCallID The Call ID value assigned to the call by the
peripheral or Unified CCE.
UINT 4
NewConnectionDevice
IDType
Indicates the type of the device identifier supplied
in the NewConnectionDeviceID floating field
(Table 6-13).
USHORT 2
LineHandle This field identifies the teleset line used, if
known. Otherwise this field is set to 0xffff.
USHORT 2
LineType Indicates the type of the teleset line given in the
LineHandle field (Table 6-14).
USHORT 2