Developer's Guide

5-120
CTI Server Message Reference Guide (Protocol Version 15) for Cisco Unified Contact Center Enterprise
Release 8.5(1)
Chapter 5 Application Level Interfaces
Client Control Service
The CTI Server sends the MAKE_CALL_CONF message, defined in Table 5-111, to confirm receipt of
the request.
DialedNumber The number to be dialed to establish the new
call.
STRING 40
UserToUserInfo
(optional)
The ISDN user-to-user information. UNSPEC 131
CallVariable1 (optional) Call-related variable data. STRING 41
…… ……
CallVariable10 (optional) Call-related variable data. STRING 41
CallWrapupData
(optional)
Call-related wrapup data. STRING 40
NamedVariable
(optional)
Call-related variable data that has a variable
name defined in the Unified CCE. There may
be an arbitrary number of Named Variable and
NamedArray fields in the message, subject to a
combined total limit of 2000 bytes. See
Table 5-5 for the format of this field.
NAMED VAR 251
NamedArray (optional) Call-related variable data that has an array
variable name defined in the Unified CCE.
There may be an arbitrary number of Named
Variable and NamedArray fields in the
message, subject to a combined total limit of
2000 bytes. See Table 5-6 for the format of this
field.
NAMED
ARRAY
252
FacilityCode (optional) A trunk access code, split extension, or other
data needed to access the chosen facility.
STRING 40
AuthorizationCode
(optional)
An authorization code needed to access the
resources required to initiate the call.
STRING 40
AccountCode (optional) A cost-accounting or client number used by the
peripheral for charge-back purposes.
STRING 40
CCT (optional) Call control table, required for Aspect PIM
unless Call Placement Type is
CPT_OUTBOUND.
STRING 4
Maximum message size (including header): 2875
Table 5-111 MAKE_CALL_CONF Message Format
Fixed Part
Field Name Value Data Type Byte Size
MessageHeader Standard message header. MessageType = 57. MHDR 8
InvokeID Set to the value of the InvokeID from the
corresponding request message.
UINT 4
NewConnection CallID The Call ID value assigned to the call by the
peripheral or Unified CCE.
UINT 4
Table 5-110 MAKE_CALL_REQ Message Format (continued)