Developer's Guide

1-5
CTI Server Message Reference Guide (Protocol Version 15) for Cisco Unified Contact Center Enterprise
Release 8.5(1)
Chapter 1 CTI Server Overview
CTI Server Configurations
Figure 1-2 Typical Duplex Configuration Environment
CTI Bridge Configuration
In CTI Bridge configurations, a CTI Bridge Client provides the connection between an existing CTI
Application and Unified CCE, as shown in Figure 1-3.
M
37102