Developer's Guide

5-95
CTI Server Message Reference Guide (Protocol Version 15) for Cisco Unified Contact Center Enterprise
Release 8.5(1)
Chapter 5 Application Level Interfaces
Miscellaneous Service
The CTIServer forwards the STOP_RECORDING_REQ message to the server application with session
SessionID if non-zero, or if SessionID is zero to one or more server applications that have registered the
“Cisco:CallRecording” service. The recording server will return the STOP_RECORDING_CONF
message when call recording has been terminated. Upon receipt of the STOP_RECORDING_CONF, the
CTI Server forwards the response to the requesting CTI Client:
Field Name Value Data Type
Max.
Size
ConnectionDevice
ID
The identifier of the connection between the call and the
device.
STRING 64
ClientID (server
only)
The ClientID of the CTI client making this request,
provided by CTIServer when this message is sent to a
server application.
STRING 64
ClientAddress
(server only)
The IP address of the CTI making this request, provided by
CTIServer when this message is sent to a server
application.
STRING 16
AgentExtension The agent’s ACD teleset extension. For requesting clients
with ALL EVENTS or PERIPHERAL MONITOR service,
at least one of AgentExtension, AgentID, or
AgentInstrument must be provided.
STRING 16
AgentID The agent’s ACD login ID. For requesting clients with ALL
EVENTS or PERIPHERAL MONITOR service, at least
one of AgentExtension, AgentID, or AgentInstrument must
be provided.
STRING 12
AgentInstrument The agent’s ACD instrument number. For requesting
clients with ALL EVENTS or PERIPHERAL MONITOR
service, at least one of AgentExtension, AgentID, or
AgentInstrument must be provided.
STRING 64
ClientAddressIPV6
(not supported by
Unified CCE)
The IP Address of the CTI client. Where supported this
may replace ClientAddress; one but not both must be
present.
STRING 16
Maximum message size (including header) 318
Table 5-83 STOP_RECORDING_REQ Message Format (continued)
Table 5-84 STOP_RECORDING_CONF Message Format
Fixed Part
Field Name Value Data Type
Byte
Size
MessageHeader Standard message header. MessageType= 150. MHDR 8
InvokeID Set to the same value as the InvokeID from the
corresponding request message.
UINT 4
Floating Part
Field Name Value Data Type
Max.
Size