Developer's Guide

5-50
CTI Server Message Reference Guide (Protocol Version 15) for Cisco Unified Contact Center Enterprise
Release 8.5(1)
Chapter 5 Application Level Interfaces
Client Monitor Service
SESSION_MONITOR_STOP_REQ
Use this message to terminate monitoring of a CTI client session. Figure 5-6 depicts the Session Monitor
stop message flow. The SESSION_MONITOR_STOP_REQ and SESSION_MONITOR_STOP_CONF
messages are defined in Table 5-41 and Table 5-42.
Figure 5-6 Session Monitor Stop Message Flow
When the requested CTI client session monitor terminates, the CTI Server responds to the CTI client
with the SESSION_MONITOR_STOP_CONF message:
CTI Client CTI Server
SESSION_MONITOR_STOP_CONF
SESSION_MONITOR_STOP_REQ
Table 5-41 SESSION_MONITOR_STOP_REQ Message Format
Field Name Value Data Type Byte Size
MessageHeader Standard message header. MessageType =103. MHDR 8
InvokeID An ID for this request message that will be
returned in the corresponding confirm message.
UINT 4
MonitorID The Monitor ID of the CTI client session monitor
to be terminated.
UINT 4
Maximum message size (including header): 16
Table 5-42 SESSION_MONITOR_STOP_CONF Message Format
Field Name Value
Data
Type
Byte
Size
MessageHeader Standard message header. MessageType =104. MHDR 8
InvokeID Set to the same value as the InvokeID from the
corresponding request message.
UINT 4
Maximum message size (including header): 12