User Guide

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OL-21689-01
RELEASE 8.X
Cisco Unity
Connection
Voice Commands
Originally Published February 2010
Revised November 16, 2010
This card lists frequently used voice
commands for managing Cisco
Unity
Connection messages and user
preferences by phone.
Accessing Connection
1. Call Cisco Unity Connection.
From your desk phone, dial:
From another phone within your
organization, dial:
From outside your organization, dial:
2. If you are calling from another phone
within your organization or from
outside your organization, press
*
when Connection answers.
3. If prompted, enter your Cisco Unity
Connection ID (usually your desk
phone extension), and press
#.
4. Enter your PIN, and press #.
Playing Messages
While listening to the Main menu, say:
“Play messages” (for all messages)
Or a combination of these options
“Play
–<new or saved or deleted>
–<urgent or private or urgent and
private>
– <voice messages or emails* or
faxes* or external messages* or
receipts or meetings*>”
Or a combination of these options, for
messages from Connection users
“Play
–<new or saved or deleted>
–<urgent or private or urgent and
private>
– messages from <name of
Connection user>”
*Not available on some systems
Technical Support
For Connection support, contact:
TIP: If you forget your PIN, sign in to
the Cisco PCA and browse to the
Personal Preferences page in the
Messaging Assistant to change it.
The Cisco PCA URL is: