Instruction manual

Administrator Procedures
INTER-TEL
®
5000 ADMINISTRATOR GUIDE – Issue 2.3, September 2007
Recording a Broadcast Message
Page 63
To access the voice mail administrator’s mailbox and menu:
1. Dial the voice mail access number.
2. Say “Login” or press to identify yourself as a subscriber.
3. Say or enter the voice mail administrator’s mailbox number.
4. Enter the password and then press .
5. Say “Nine” or press to reach the voice mail administrator menu. No prompt is given
for entering the .
Recording a Broadcast Message
You have the ability to make a single recorded message and send it to all Standard and
Receive-Only mailboxes. Extension IDs do not receive Broadcast Messages.
To record a broadcast message:
1. Access the voice mail administrator’s mailbox and menu.
2. Say “Broadcast Message” or press to send a broadcast message.
3. Record the message.
If you exceed the maximum allotted time for message length, a prompt will notify you
and allow you to re-record the message or send it.
If voice mail is full, a message will notify you that it cannot accept the message. Hang
up and try again later.
4. When you have completed the message, press for the following options:
• Say “Replay” or press to replay the message.
• Say “Append” or press to add to the message.
• Say “Erase” or press
to erase and re-record the message.
• Say “Accept” or press to accept the message. You must use the Accept option
for the message to be sent. When you hang up, the message is canceled.
Maintaining Mailboxes and Group Lists
Voice Mail Administrator Capabilities
Using the voice mail administrator’s mailbox, you may provide basic voice mailbox and group
list maintenance. You do not need to know the password of a particular mailbox to perform
maintenance on it.
Mailbox and group list maintenance includes the ability to:
• Record the name of a standard mailbox user, extension ID user, or Group List
• Record a primary and alternate mailbox greeting
• Set additional personal options for a mailbox
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IMPORTANT
To provide system security, all mailboxes and extension IDs should
have a password. To make the passwords difficult to guess, they
should not match the mailbox number or consist of one digit
repeated several times. This is especially important for the voice
mail administrator's mailbox, which allows programming access to
other mailboxes.