Instruction manual

Administrator Procedures
INTER-TEL
®
5000 ADMINISTRATOR GUIDE – Issue 2.3, September 2007
Page 62 Voice Mail Administrator Procedures
Voice Mail Administrator Procedures
If your endpoint has been programmed as the voice mail administrator, you can use special fea-
tures that are not provided to other voice mailbox owners. The voice mail administrator mail-
box has all the end-user mailbox features, plus the ability to do the following:
• Record a broadcast message
• Perform mailbox and group list maintenance
• Create and select custom audiotex recordings (voice mail company greetings, auto
attendant recordings, call routing announcements, and hunt group overflow and
announcement station recordings)
• Import fax documents
• Customize or reinstate voice mail prompts
. If ASR is enabled for your mailbox, you
have the option of issuing a spoken command or pressing a dialpad button. For ASR
guidelines, see “Automatic Speech Recognition” on page 271.
To begin using the voice mail administrator’s mailbox you will need to first initialize the mail-
box.
To initialize the voice mail administrator’s mailbox:
1. Dial the voice mail access number.
2. Say “Login” or press to identify yourself as a subscriber.
3. Say or enter the voice mail administrator’s mailbox number.
4. Enter your default password (mailbox number) and then press .
5. If you want a password, enter a new password using digits 0–9 (up to 12 digits), and
then press when you are done. The messaging system plays back your password.
If you do not want to use a password, just say “Skip” or press .
6. Say “Accept” or press to accept the entry or say “Erase” or press to erase and re-
enter your password. The system prompts you to record your directory name.
7. After the tone, record your first and last names.
8. When prompted, do one of the following:
• Say “Accept” or press again to accept the name.
• Say “Replay” or press to replay the name you just recorded.
• Say “Append” or press to add to your name.
• Say “Re-record” or press to erase and re-record your name.
Once you have initialized your mailbox, you can access it and the voice mail administrator’s
menu as indicated below.
IMPORTANT
To provide system security, all mailboxes and extension IDs should
have a password. To make the passwords difficult to guess, they
should not match the mailbox number or consist of one digit
repeated several times. This is especially important for the voice
mail administrator's mailbox, which allows programming access to
other mailboxes.
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