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ManualsBrandsCisco ManualsComputer equipmentCisco ASR 5000 Application Detection and Control Administration Guide
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Administrator Procedures
INTER-TEL
®
5000 ADMINISTRATOR GUIDE – Issue 2.3, September 2007
Page 60 Seizing a Device
Seizing a Device
For troubleshooting purposes, the Seize Device feature code allows an administrator to enable
diagnostics mode and then seize a specific trunk or extension by entering the module, circuit,
and device number.
The Seize Device is affected by trunk restriction. The administrator endpoint must have outgo-
ing access permission for the trunk to seize it. Toll restriction is applied to any calls placed
after the trunk is seized.
To seize a device:
1. While on-hook, enter the Diagnostics Mode feature code, 9900 [9100], to turn on diag-
nostics mode. The display shows
DIAGNOSTICS ON.
2. Press the Special button ( ) and enter the Seize Device feature code, 9973 [9173].
The display shows
ENTER MODULE.
3. Enter the module number where the device to be seized is located, while observing the
following conditions:
– If you enter a single digit, press after the digit to continue.
– If you enter an invalid module number, the display shows
INVALID MODULE NUM-
BER
.
– Do not enter the Unit number (0). The display shows
ENTER PORT.
4. Enter the port (circuit) number of the device to be seized. If you enter a single digit,
press after the digit to continue. Valid numbers depend on the type of module. If you
enter an invalid module number, the display shows
INVALID MODULE NUMBER.
If there is only one device on the selected port, the selected device is seized as if the
user had directly entered the extension or trunk number.
If there is more than one device on the selected port, the display shows
ENTER
DEVICE
. Enter the number of the device to be seized. Valid numbers depend on the type
of devices installed. If you enter an invalid device number, the display shows
INVALID
DEVICE NUMBER
. When the device has been selected, it is seized as if the user had
directly entered the extension or trunk access number.
5. Enter the Diagnostics Mode feature code, 9900 [9100], to turn off diagnostics mode.
The display shows
DIAGNOSTICS OFF.
∞
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