Instruction manual

ManualsBrandsCisco ManualsComputer equipmentCisco ASR 5000 Application Detection and Control Administration Guide

Administrator Procedures

INTER-TEL

5000 ADMINISTRATOR GUIDE – Issue 2.3, September 2007

Programming and Using Mini-DSS and DSS/BLF Buttons

Page 53

In DB Programming, Mini-DSS and DSS/BLF buttons may also be programmed for direct

access to other resources such as paging zones, or they can be assigned feature codes. See

“Endpoint Feature Codes” on page 316. Busy lamp indication is provided to show the idle or

busy status of the resource or feature.

Programming a DSS button as a resource does not always provide a transfer capability. For

example, a DSS button programmed for paging will not transfer a party to the paging system.

Programming DSS buttons:

1. With the handset in the cradle, dial

2. Press the DSS button and then dial the extension number you want.

Once programmed, you can use your DSS button as follows:

• You can place an intercom call to the extension that the button is programmed for by

pressing the button once.

• You can transfer a call to the extension that the button is programmed for by pressing

the button once and hanging up. For transferred calls that are forwarded to Voice Mail

you will hear repeating double tones, and the display shows

DEST FORWARDED TO

VOICE MAIL

• If the button has a lamp, you can visually monitor the status of the extension.

Placing an intercom call using DSS buttons:

1. To use the handset: Lift the handset. The display shows

ENTER EXTENSION NUM-

BER

To use the speakerphone: While on-hook, press the Speaker button ( ) or .

The Speaker button lights. The display shows

ENTER EXTENSION NUMBER.

2. If you want to place a private (nonhandsfree) call to an Inter-Tel endpoint, press the

pound ( ) button. The display shows

RING EXTENSION NUMBER.

3. Press the button for the number you want to ring.

If calling an Inter-Tel endpoint with handsfree answering enabled, you are immediately

connected.

If placing a private call, calling a hunt group, calling a single line endpoint, or calling

an Inter-Tel endpoint with the Handsfree feature disabled, you hear repeating double

tones until the call is answered.

If the called OHVA-enabled endpoint is busy and your endpoint is enabled for immedi-

ate OHVA transmit, do not hang up when calling a busy endpoint. Press the Mini-DSS

button again. If the endpoint’s secondary voice path is available, you are immediately

connected for an off-hook voice announce call and may speak.

Transferring calls to stations:

1. While on a call, press the

Mini-DSS button you want. The call is placed on transfer

hold.

a. Transfer to a station that is forwarded to Voice Mail: You hear repeating dou-

ble tones and the display shows

DEST FORWARDED TO VOICE MAIL.

b. Transfer to Voice Mail: The system waits for you to enter the mailbox number.

The display shows

ENTER MAILBOX. Type the mailbox number you want. If you

do not enter a mailbox number before you hang up, the caller will be connected to

the Voice Mail unit and must enter the mailbox number after listening to the intro-

ductory prompts.