Instruction manual

Product Description
INTER-TEL
®
5000 ADMINISTRATOR GUIDE – Issue 2.3, September 2007
Page 22 BVM Forward to E-Mail
BVM Forward to E-Mail
This feature enables BVM to forward voice mail messages as a .wav file attachments to
e-mail messages.
Features provide the following benefits:
• Allows each mailbox to be configured with a different E-Mail address.
• Operates with an industry standard SMTP mail server.
• Each mailbox can be designated to store, forward, or store-and-forward messages.
External Voice Processing Systems
With BVM disabled, any of the Inter-Tel 5000 systems will support either the Voice Processing
Unit (VPU) and the Enterprise Messaging (EM) system.
Enterprise Messaging
Enterprise Messaging (EM) is an optional external system that unifies communication and
messaging by providing access to voice mail, fax, and e-mail messages in users mailboxes. In
addition, EM provides ASR capabilities and built-in Unified Messaging features. EM runs on
the Windows 2000 operating system.
Voice Processing Unit
The Voice Processing Unit (VPU) is an optional external system that provides integrated voice
processing. Integrated features include Voice Mail, Automated Attendant, Hunt Group
announcement and overflow, optional Fax-On-Demand, buffered SMDR, Record-A-Call, and
others. The VPU runs on either the Windows NT
®
or Windows 2000 operating systems.
NOTE
If both Remote Messaging and Forward to E-Mail features are enabled, the
Forward and Copy option must be selected. If the Forward Only option is
selected, the user will not receive Remote Messaging notifications.