Instruction manual

Index
Inter-Tel
®
5000 ADMINISTRATOR GUIDE — Issue 2.3, September 2007
Page 364
A - B - C - D - E - F - G - H - I - J - L - M - N - O - P - Q - R - S - T - U - V - W - X
creating 71
custom 71
custom Automated Attendant 267
Automated Attendant
applications 266
custom recordings 71, 267
directory 266
feature description 19, 265
recall destination 267
Voice Processor 265
Automatic Call Access 157
Automatic Daylight-Saving Time 28
Automatic Fax Detection 19, 270
Automatic Intercom Answer 157
Automatic Outside Call Answer 157
Automatic Route Selection
ARS-Only Class of Service 143, 144
dial patterns/strings 140
Dial Rules 140
Emergency Calls 141
exemption from ARS 142
Facility Groups 140
feature description 140
network ARS calls 142
placing a call using ARS 180
Route Groups 140
toll restriction 141
Automatic Speech Recognition 19
Auxiliary Message Record Field 256
Axxess Basic volume control 151
B
Background music 104, 158
Balanced Count Hunt Group 128
Basic Rate Interface (BRI)
Basic Rate Module (BRM-S) 142
Basic Voice Mail 110
description 21
licensing rules 287
standard prompts 328
Boot Code
boot code update 86
download interruption 86
BRI capability
BRM-S
see Basic Rate Module
Broadcasting messages 63
Busy Endpoint Callback Queue 166
Busy Signal Instead of Camp On DID/E&M 189
Busy Trunk Callback Queue 183
Busy Trunk option 42
BVM
See Basic Voice Mail
C
Call buttons 92
Call Center Suite
see Contact Center Suite
Call Cost Accounting 249
Call Forwarding 212
all calls 212
FWD button 213
hunt groups 120
if busy 212
if no answer 212
if no answer/busy 212
remote programming 245
system 205
to message center 214
to outside number 214
to voice mail 214
unsupervised CO timer 214
Call Forwarding calls 215
Call Logging 19, 167
Call Pick-Up 194
Call Processing Features 109
Call Processing Version feature code 327
Call Routing Announcement 20, 272, 273
Call Routing Table 205
Call screening 194, 268, 272
Call Transfer 191
Call Waiting 189
Callback Queue
endpoint 166
feature code 322
trunk 183
Caller ID in SMDR 251
Caller ID, DNIS, and ANI 137
Caller Information 137
Calling Party Number 148
Camp On 166
moving call to DND 190