Instruction manual

Reference
INTER-TEL
®
5000 ADMINISTRATOR GUIDE – Issue 2.3, September 2007
Page 326 Diagnostics Feature Codes
Diagnostic –
ISDN View
9948
[9148]
This feature code is toggles through the three
different ISDN view output modes.
Entering the feature code the first time puts
the ISDN view feature into headers only
mode. In this mode the system outputs all
ISDN messages to message print in header
format (i.e., it does not contain any ISDN
information elements).
Entering the feature code the second time
puts the ISDN view feature into full mode. In
this mode the system outputs all ISDN mes-
sage to message print in full format (i.e., each
ISDN information element).
Entering the feature code one more time turns
this feature off.
Diagnostic –
Major Reset
9962
[9162]
This is used by Inter-Tel software developers
and cannot be used in Beta or Production
software.
Diagnostic –
Mark As Leaks
9945
[9145]
This is used by Inter-Tel software developers
and cannot be used in Beta or Production
software.
Diagnostic - Mark As
Quiescent
9946
[9146]
This is used by Inter-Tel software developers
and cannot be used in Beta or Production
software.
Diagnostic –
Minor Reset
9964
[9164]
This is used by Inter-Tel software developers
and cannot be used in Beta or Production
software.
Diagnostic –
Network Freeze Zone
System Histories
Diagnostic –
Network Unfreeze Zone
System Histories
9939
[9139]
9989
[9189]
The system fault history for any freeze zone
in the network can be halted (frozen) or re-
enabled using these feature codes when
diagnostics mode is enabled. The fault history
can then be extracted from each zone and
used by service personnel when troubleshoot-
ing the system.
Diagnostic –
Network Groups
9963
[9163]
Allows an administrator to verify that the Net-
work Groups on the local node are pro-
grammed properly. When 9963 is entered at
an administrator’s endpoint, the telephone
system initiates pings from each Inter-Tel IP
device on the local node and determines if
the other devices respond to the ping. If a
device does not respond to the ping or if a
firewall is detected, the system issues a Mes-
sage Print message.
Diagnostic –
Print Auxdata
9972
[9172]
(Not Programmable) Sends a report to a des-
ignated printer or file that shows system reset
history information to be used for trouble-
shooting purposes.
Table 53. Diagnostics Feature Codes (Continued)
Feature Name
Code
U.S. [Europe]
Definition