Instruction manual
Reference
INTER-TEL
®
5000 ADMINISTRATOR GUIDE – Issue 2.3, September 2007
Attendant Options
Page 301
Attendant Options
The Inter-Tel 5000 platform provides three options for monitoring, answering, transferring, or
routing incoming calls.
Model 8614 Mini-DSS
The Model 8614 Mini-Digital Station Select (Mini-DSS) can be attached to a Model 8660 IP
endpoint or to digital endpoint models, etc. to provide 16 viewable stations.
DSS/BLF Units
Digital Station Select/Busy Lamp Field (DSS/BLF) can be attached to several different digital
endpoints to provide visibility of 50 or 60 directly accessible stations.
Automated Attendant
The Automated Attendant is an automated answering service feature. For detailed information,
see“Automated Attendant” on page 265.
IP Resources
This guide refers frequently to the term “IP resources,” which has an important meaning in
computer telephony (CT) jargon. In common English usage, the word “resources” refers to a
supply that can be drawn on when needed. Computing resources constitute the needed supply
of processing power to run CT applications, and different applications require different
amounts of resources. The supply of computing resources that is not actually in use is available
to run applications.
An IP resource describes the amount of computing capability in an Inter-Tel 5000 system that
call processing software and hardware need to work together. Resources are used to describe
an interface of a physical device used for call processing, such as an endpoint, as seen by a
software application. Examples of such interfaces include a fax processing resource, a voice
recognition resource, or a text-to-speech resource.
In other words, an IP resource is a quantity of processing power that digital signal processors
(DSPs) on the system use for call processing functions. In terms of processing power con-
sumed, the “cost” of a DSP function varies, depending on whether the DSP resides on the Pro-
cessor Module (PM-1) or on the Processor Expansion Card (PEC-1). IP resources are used for
DSP processing of speech vocoder and Caller ID transmitter functions. The Inter-Tel CS-5200
contains only the PM-1 and its associated DSP and IP resources. The Inter-Tel CS-5400, or
CS-5600 Base Server, also contains the PEC-1 and its associated DSP and IP resources. The
Processing Server (PS-1) unit of the Inter-Tel CS-5600 provides neither DSPs nor IP resources
for system call processing.
Internet Protocol Resource Application
The Internet Protocol Resource Application (IPRA) supplies IP functionality for the system
and communicates to the IP endpoints, IP trunk gateways, and other IP endpoints across
100Base-T Ethernet.