Instruction manual

Voice Processing Features
INTER-TEL
®
5000 ADMINISTRATOR GUIDE – Issue 2.3, September 2007
Subscriber Features
Page 293
Subscriber Features
Before subscribers can use voice mail, they must set up their mailbox. Mailbox setup and con-
figuration options include:
• Initializing a mailbox
• Setting up an e-mail password (if E-Mail Reader is enabled)
• Recording personal greetings
• Recording a directory name
• Changing a password
• Changing a message envelope
• Programming remote messaging
• Changing the call screening transfer method
• Programming a fax destination
• Changing the message search order
After the subscriber’s mailbox is configured, mailbox tasks include the following:
• Accessing a mailbox
• Disabling and enabling ASR (if ASR is enabled)
• Accessing voice mail messages
• Accessing e-mail, and fax messages (if E-Mail Reader is enabled)
• Recording and sending voice messages
• Canceling unheard voice messages
• Recovering deleted messages
Instructions for all of the subscriber tasks are located in the endpoint user guides. In addition to
instructions for the tasks listed above endpoint user guides contain frequently asked questions,
guidelines for using ASR, information about using E-Mail Reader, and flowcharts for the stan-
dard voice mailbox and the advanced mailbox.
For the appropriate user guide for voice mail and mailbox information, see “Endpoint User
Guides” on page 358.