Instruction manual

Voice Processing Features
INTER-TEL
®
5000 ADMINISTRATOR GUIDE – Issue 2.3, September 2007
Page 280 EM Directories
To perform a directory search:
1. Dial the voice mail number.
2. Say “Directory” or press .
Say the last name of the person you are searching for or press the appropriate dialpad buttons
to spell the name. See Table 40 on page 281.
If 10 or fewer matches are located, you can access and browse the list immediately
(see step 3).
If the list contains more than 10 matches, you have the option to browse or filter the
list. (skip step 3, and see step 4).
3. If 10 or fewer matches are located, you have the following options:
• Say “Yes” or press
to accept the name that is played.
• Say “Previous” or press
to browse to the previous name in the list.
• Say “More” or press
to hear more information about the subscriber.
• Say “Next” or press
to browse to the next name in the list.
• Say “New” or press
to search for a new name.
• Say “Cancel” or press
to exit the directory.
4. If more than 10 matches are located, the system prompts you to browse or filter the list.
Do one of the following:
• Say “Yes” or press
to browse the list. (See step 3 for options).
• Say “No” or press
to select the filter option and then respond to one of the fol-
lowing filter questions:
– The system begins by asking you if the name you are searching for is the last
name. If it is, say “Yes,” press
, say the last name, or spell the last name.
– If you did not respond to the first question, the system asks if the name you
are searching for is the first name. If it is, say “Yes,” press
, say the first
name, or spell the first name.
After the list has been filtered by first or last name, a smaller list of names is returned.
You can then browse the list and select the appropriate name (see step 3).
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