Instruction manual

System Features
INTER-TEL
®
5000 ADMINISTRATOR GUIDE – Issue 2.3, September 2007
Page 246 Default Endpoint
Default Endpoint
An endpoint user can enter one feature code that will return the following features to their
default states. Returning an endpoint to default:
• Cancels the following features, if in effect:
– Do-Not-Disturb
– Manual Call Forwarding
– Queue Request
– Account Code for All Calls Following
– Background Music
– Ring Intercom Always
– Headset Mode
• Restores the following features, if disabled:
– Handsfree
– Page Receive
– Hunt Group Replace
– System Forwarding
• Returns endpoint volumes to default levels
• Returns endpoints to the standard keymap
• If the endpoint is a member of one or more ACD hunt groups, logs into the hunt
group(s)
This feature is especially useful for installers and troubleshooters who need to know exactly
how a given station is programmed.
To return the station to default:
Inter-Tel endpoints: While on- or off-hook, enter the Default Station feature code
(394). You hear a confirmation tone, and the display shows
STATION DEFAULTED. If
off-hook, hang up.
Single line endpoints: Lift the handset and enter the Default Station feature code (394).
You hear a confirmation tone followed by dial tone. Hang up.
Hookflash [Recall]
A timed hookflash [recall in Europe] may be required for Inter-Tel endpoint and single line
users to use certain telephone company or PBX features. The CO hookflash [recall] feature
code sends a timed hookflash [recall] over the trunk when entered. A hookflash [recall] restarts
the call cost display and toll restriction, plus it starts a new line in the SMDR printout. How-
ever, the call remains on the same Call button.
The Hookflash [Recall] feature can be enabled or disabled on a trunk group-by-trunk group
basis. It can be used on any outside call, including conference calls.
The duration of the hookflash [recall] can be changed by reprogramming the LS/GS CO Hook-
flash timer (default value is 0.6 seconds). If the system is not installed behind a PBX, the
Hookflash timer must be programmed to be compatible with the system’s trunks.
To send a timed hookflash/recall while on a trunk:
Inter-Tel endpoints: Press the Special button and enter Hookflash feature code 330.
Single line endpoints: Hookflash and then enter the Hookflash feature code 330.