Instruction manual

System Features
INTER-TEL
®
5000 ADMINISTRATOR GUIDE Issue 2.3, September 2007
Remote Forward Programming
Page 245
Remote Forward Programming
After each entry, non-display endpoint users will hear a confirmation tone. Outside callers
using a DISA line will hear confirmation tone followed by DISA dial tone. Display endpoint
users will not hear confirmation tones but will see a prompt asking for the next entry.
To forward a station using the remote programming feature:
1. If calling from an outside endpoint, access the system through a DISA line. Enter the
DISA security code (if applicable). You hear a confirmation tone followed by DISA
dial tone.
If programming from another station, lift the handset or press the Speaker button.
2. Enter the Remote Programming feature code (359). If you have a display, it shows
ENTER EXTENSION. Model 8660 or 8662 endpoint users can press the IC DIR button
to use the intercom directory to look up a number.
3. Enter the extension to be forwarded. If you have a display, it shows ENTER PASS-
WORD
. If you entered an invalid extension number, you will hear reorder tones and can
try again.
4. Enter the extension’s password, followed by . If you have a display, it shows ENTER
FEATURE CODE
.
If you enter an incorrect password, the display will show INVALID PASSWORD, and
the call is disconnected. Station users will hear reorder tones.
5. To turn on Call Forward:
a. Enter one of the following Call Forward feature codes. If you entered an invalid
feature code, you will hear reorder tones and can try again.
Call Forward All Calls 355
Call Forward If Busy 357
Call Forward If No Answer 356
Call Forward If No Answer/Busy 358
b. Enter the forwarding destination. This can be an extension number or a trunk
access code followed by an outside phone number.
If the forward destination is an extension number, programming is complete, and
the call is disconnected automatically.
If the forward destination is an outside number, hang up to complete program-
ming.
If the station is not permitted to forward to the destination entered, you will hear
reorder tones and can try again.
If you hang up before entering a forward destination, the programmed forward is
canceled.
6. To turn off Call Forward: Enter 355 and then hang up instead of entering a destina-
tion. You hear a confirmation tone.
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