Instruction manual

System Features
INTER-TEL
®
5000 ADMINISTRATOR GUIDE – Issue 2.3, September 2007
Intercom, Speed Dial, and Feature Code Directories
Page 225
Intercom, Speed Dial, and Feature Code Directories
Single line endpoints do not support the Directory feature.
The Directory feature enables display endpoint users to “look up” intercom extension numbers
and usernames, System Speed Dial numbers and names, or system feature codes. Once the
wanted information has been displayed, the user may automatically dial the number, store the
number in a Station Speed Dial location, select a different number/name, terminate the direc-
tory routine, or switch to the other directory. A directory search can be performed when a call
is waiting on conference or transfer hold at the station.
In a network setting, a user can see intercom directory names and extension numbers for all
devices that are programmed as “off-node devices” on the local node. Devices that are repre-
sented by wildcard off-node extensions will not show up in the intercom directory.
To use the directory, the user enters a letter, a string of letters, a valid extension number, or a
valid feature code. If searching for a name, the full name need not be entered. The system will
find the closest match and show the number and its associated name on the endpoint display.
Or, the user can scroll alphabetically through the stored list of names. (It is not possible to
scroll through the extension numbers or feature codes numerically; extensions and features
scroll alphabetically.)
Directory names can include English/Spanish or Japanese characters, or a combination. In the
directories, English/Spanish characters are alphabetized before the Japanese characters. There-
fore, Japanese names will be at the end of the list.
When using Japanese as the Primary or Secondary language, you can only search for last
names in IC and CO directories. You cannot search based on the first name.
Keypad buttons are used to enter the English and or Spanish or Japanese (Katakana) letters,
numbers, and punctuation. See Table 28 on page 226. Only digital display endpoints can be
used for viewing Japanese prompts. The station user can switch between numeric and alphanu-
meric modes. (Numeric mode = button unlit; alphanumeric mode = button lit.)
In alphanumeric mode, the number of times a button is pressed determines which character is
entered. For example, 77776444844 would enter “SMITH.” When adjoining characters are
located under the same button, press the button once to advance to the next character.
For example, 5666 66337777 would enter “JONES.” The letters correspond to the
letters printed on the dialpad buttons
The Message Lamp on Model 8500, 8520, and 8560 endpoints occupies the upper-right corner
of the endpoint. If programmed for the Message feature, the lamp lights in alphanumeric mode.
The intercom directory is automatically updated whenever usernames and/or extension number
information is reprogrammed. The outside directory is updated whenever a System Speed Dial
number or name is reprogrammed.
Only administrator endpoints can view administrator feature codes using the directory. If the
Diagnostics Mode feature is enabled, the diagnostic feature codes can also be viewed.
MSG
MSG
FWD
FWD