Instruction manual

System Features
INTER-TEL
®
5000 ADMINISTRATOR GUIDE – Issue 2.3, September 2007
Speed Dial
Page 217
Speed Dial
The following three system features provide Speed Dial:
• System Speed Dial: Up to 1000 System Speed Dial numbers can be stored in the sys-
tem. Each System Speed Dial number can contain up to 48 digits.
• Station Speed Dial: Each endpoint user can program up to ten 16-digit Station Speed
Dial numbers. Display endpoint users can program a 16-character name for each Station
Speed Dial number.
• System Directory (Intercom and Outside): The intercom directory enables display
endpoint users to “look up” intercom extension numbers and usernames. The outside
directory enables display endpoint users to “look up” System Speed Dial numbers and
associated names.
System Speed Dial
Speed Dial allows endpoint users to dial stored phone numbers quickly. Up to 1000 System
Speed Dial numbers containing 48 digits each, can be stored with identifying names in system
memory. See the System Directory feature on page 225 and Caller ID on page 137.
Each node in a network has its own System Speed Dial numbers. System Speed Dial numbers
can be used only on the node where they are programmed.
To keep System Speed Dial numbers confidential, some or all can be programmed as non-dis-
play numbers. Non-display numbers can be used by any endpoint user, but are displayed only
on the programming station’s endpoint. Nondisplay numbers cannot be redialed or saved as
Station Speed Dial numbers at a display endpoint. Nondisplay numbers will appear in the
SMDR record.
System Station Speed Dial names can be programmed by an administrator using English/Span-
ish or Japanese characters, or a combination. The programmed language for the endpoint does
not affect the characters that can be viewed. That is, no matter what language the endpoint uses
or which characters are in the name, the endpoint user will be able to see the Station Speed
Dial names exactly the way they were programmed. In lists, such as Station Speed Dial direc-
tories, the English/Spanish characters are alphabetized before the Japanese characters Japanese
names will be at the end of the list.
System Speed Dial numbers are subject to toll restriction unless a system-wide option has been
enabled that allows any endpoint to dial any System Speed Dial number regardless of toll
restriction.
The System Speed Dial numbers are stored using location codes (000–999). When dialed, the
numbers appear on a display endpoint unless they have been programmed as non-display num-
bers. Display endpoint users can also view System Speed Dial numbers and names without
dialing; however, with non-display numbers, only the name is displayed.
System Speed Dial codes 000–999 can be stored in user-programmable endpoint buttons by
following the directions given on page 154. These buttons allow one-button dialing of System
Speed Dial numbers.
The System Speed Dial numbers and names are stored in battery-backed RAM and will not be
erased in the event of a power failure.
The System Speed Dial numbers and names are programmed by the installer or at any adminis-
trator endpoint. For programming instructions, see page 50.