Instruction manual
System Features
INTER-TEL
®
5000 ADMINISTRATOR GUIDE – Issue 2.3, September 2007
Page 216 Forwarding Calls to an Extension or Outside Number
If forwarding to an outside phone number, do one of the following:
• Dial a trunk access code (8 or 92001–92208). The display shows
ENTER PHONE
#
. Dial the phone number you want.
• (Inter-Tel endpoint users only) Press a trunk access button ( , ARS,
trunk group button, or trunk button). The display shows
ENTER PHONE #. Dial
the phone number. (Executive Display, Professional Display, and Model 8560
endpoint users only) Press the
OUTSIDE PHONE menu button. The display shows
ENTER PHONE #. Dial, speed dial, or redial the phone number or press the OUT-
SIDE DIR
menu button to look up and select a number.
If the Forward destination is invalid because of toll restriction, ARS-Only restric-
tion, no outgoing access for the trunk, no ARS or ARS route group for the dialed
number, or an invalid dialed number, you hear reorder tones and must enter a new
destination. The display explains why the call was denied.
4. Inter-Tel endpoints: If off-hook, hang up. You hear a progress tone, and the
button is lit. The display shows
FWD <condition> TO XXXX. If you attempted to for-
ward calls to an endpoint that is unconditionally forwarded to your endpoint or if the
forwarding path already has 10 endpoints, your display shows
INVALID FORWARD
PATH
, you hear reorder tones, and you must enter a new destination.
Single line endpoints: Hang up.
To cancel any call forward request:
• Executive Display, Professional Display, and Model 8560 endpoints: Press the
button and then press the
FWD OFF menu button. You hear a progress tone and
the button is unlit. The display shows
ANY CALL FORWARD CANCELED.
• Inter-Tel endpoints: Press the lit button (the Speaker button lights) then press
the Speaker button (both buttons go off). You hear a progress tone. Display endpoints
show
ANY CALL FORWARD CANCELED.
• Single line endpoints: Lift the handset, enter any Call Forwarding feature code (355–
358), and hang up.
OUTGOING
FWD
FWD
FWD
FWD